Frequently asked questions
What kind of products do you offer?
We offer a curated selection of high-quality apparel and accessories featuring unique designs you won’t find anywhere else. Every item is made to order with care and attention to detail.
How long will it take to receive my order?
Most orders are processed within 2–5 business days. After that, shipping typically takes 5–10 business days depending on your location. You’ll receive tracking information as soon as your order ships.
Can I return or exchange an item?
Since each item is custom-made, we’re unable to accept returns or exchanges unless the product arrives damaged or with a print error. If you encounter any issue, please reach out within 7 days of receiving your order.
What if I entered the wrong shipping address?
Please contact us as soon as possible if you've entered incorrect information. If your order hasn’t entered production yet, we may be able to update the address. Unfortunately, once it's in production or shipped, we can’t make changes.
My item arrived damaged or incorrect. What should I do?
We’re sorry for the inconvenience! Please send a photo of the damaged or incorrect item and your order number to our support team. We’ll make it right by offering a replacement or refund.
Do you offer international shipping?
We Ship only within USA.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can follow your package’s journey right to your doorstep.
Can I cancel or change my order?
We begin processing orders quickly to ensure timely delivery. If you need to cancel or make changes, contact us within 6 hours of placing your order. After that window, we can’t guarantee modifications.
Who designs your products?
All designs are created or curated in collaboration with talented independent artists and creative minds to bring you something truly special.
