Refund policy

Your safety and satisfaction are our top priorities. If you're not completely happy with your SheShield purchase, please let us know.

Returns Eligibility:

• Items may be returned within 14 days of the purchase date.
• Products must be unused, in their original packaging, and in resellable condition.
• All original parts, accessories, and inserts must be included with the return.

How to Start a Return:

• Contact our customer support team at contact@sheshieldsafe.com within 14 days of your purchase.
• Include your order number and reason for return.
• We will provide return instructions and a shipping address.

Please Note:

• Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.
• Refunds will be issued to your original payment method within 10 business days of receiving and inspecting your return.
• Items returned that do not meet the above criteria may not be eligible for a full refund.

If you have any questions, don’t hesitate to reach out — we’re here to help!